Track Your Order

Wondering where your Novarau order is? We've got you covered! As soon as your order leaves our warehouse, we’ll send a Shipping Confirmation email your way, complete with your tracking number.

Please note: Depending on order volume, processing may take between 3-7 business days. Once you receive your confirmation email, just follow these simple steps to check your delivery status:

Step 1: Visit the Tracking Website

Head over to our trusted tracking partner at www.17track.net/en

Step 1: Visit 17track

Step 2: Enter Your Tracking Number

Copy the tracking code provided in your Shipping Confirmation email and paste it into the search bar.

Step 2: Enter Tracking Code

Step 3: Click "Track"

Hit the track button to see exactly where your package is on its journey to you!

Step 3: Click Track

💡 A Quick Note on Tracking Updates:

Tracking numbers don't always update instantly. If your tracking status shows as "currently unavailable," please don't be alarmed! Your order has safely shipped, and the carrier's system should update the delivery status within 5-10 business days.


Need more help?

Our support team is always here for you.

📧 Email: service@novarau.com

📞 Phone: +1 (855) 432-8765

Operated by LULU BEAUTY GLOBAL BUSINESS CO., LIMITED

Happy Shopping!